2024 Rge customer service pay bill

1 p.m to 4 p.m. Ibero Community Resource Center, 216 Clifford Ave., Rochester. October 26, 2023. 11 a.m. to 2 p.m. Monroe Co. Senior Services Exposition, Henrietta Senior Center, 515 Calkins Rd., Henrietta. RG&E has helped more than 2,000 customers at its customer service pop-up events.. How tall is lee carter

©Mon May 13 22:23:54 CDT 2024 OGE Energy Corp. Complementary Content Deferred Modules . ${title} ${badge}120 new customer service representatives hired in 2022 to address billing issues, with more than 100 expected this year. Rochester, N.Y. – January 9, 2023 — RG&E has made significant improvements to customer service recently, with increased staffing levels in our call centers leading to improved billing timeliness.<link rel="stylesheet" href="styles.25ab80fb9d7dcf665ae4.css">- Pay your bill with just the click of a button! - With secure, Touch or Face ID access, you‘ll be able to view your real-time account balance, payment due date and balance details …Energywise IQ Test Test your energy smarts and learn a few tips along the way.Energywise IQ Test Test your energy smarts and learn a few tips along the way.Delivery charge: What you pay RG&E to transport electricity to your home over our power lines. The delivery charge includes a Revenue Decoupling Mechanism (RDM) and Transition Charge. The RDM is a charge or credit on your bill that reflects the difference between forecast and actual delivery service revenues by service classification to ...With more meter reads, RG&E expects reduction in billing issues 45 new customer service representatives hired as first wave of 100 new staff this year. Rochester, NY — February 7, 2023 — Rochester Gas and Electric (RG&E) continues to make significant improvements to customer service with increased staffing levels. As a result, …RG&E Smart Solutions; NYS Clean Heat Rebate Program; Residential Rebates; Smart Savings Rewards; ... Payment and Billing Options; Budget Billing. Budget Billing. Budget Billing. ... Log into your account or call our self-service line at 800.295.7323 and press option #2 for Billing and Payments to enroll, increase your installment amount, or ...Paying your AT&T bill should be a simple and straightforward process, but sometimes unexpected issues can arise. Whether you’re using the AT&T website, the mobile app, or calling t...NYSEG and RG&E also utilize our Customer Advocate Team to support outreach and education. This team regularly engages with vulnerable populations, human service and ... Account I Payment and Billing Options / Help With Bill ... eligible to have any past-due balance from bills for service through May 1, 2022, reduced through a one-time bill ...Barktober Fest at Lollypop Farm, 99 Victor Rd., Fairport. September 25. Noon to 4 p.m. Charles Settlement House, 71 Pwy, Rochester. September 30. 8:30 a.m. to 2 :30 p.m. City of Rochester Public Market, 280 N. Union St., Rochester. RG&E remains committed to improving customer service. The Company will host customer service …Payments may be made using cash, check, or money order. To allow for processing time, and to avoid late payment charges, we recommend that you pay your bill several days prior to the due date. If you need to make a payment quickly, pay by phone 800.295.7323 or in person. Fees: Some pay agents may charge a fee to process your payment.Emergency HEAP, including a second emergency benefit, are available through August 30 or until funds are exhausted. If you are having trouble paying your RG&E bills, don't wait, contact us immediately at 877.266.3492. Together we can work on a solution. To qualify for a HEAP grant, your household income must fall within HEAP [email protected]. Mail: NYSEG/RG&E Rebate Center. 980 Beaver Creek Drive. Martinsville, VA 24112. To check your rebate status, call ICF (our rebate fulfillment contractor) at 855.846.2982. Rebates are processed in the order in which they are received and can take up to 4 to 6 weeks for processing.With more meter reads, RG&E expects reduction in billing issues 45 new customer service representatives hired as first wave of 100 new staff this year. Rochester, NY — February 7, 2023 — Rochester Gas and Electric (RG&E) continues to make significant improvements to customer service with increased staffing levels. As a result, …I get an email that my bill is ready, pay it immediately using my bank's bill pay feature, and that's that. When I've had any questions about a bill, I've called up and gotten really good help from customer service. Other than the fact that electricity is pricier than Fairport's, I really don't have any complaints about them. ... I lived with 2 ...Ask for payment over the phone. Demand that you pay a bill with a pre-paid debit card. Ask that you meet us somewhere to make a bill payment. Tell you that we will come to your …Customers in the RG&E service area can choose their energy supplier. ... Payments the customer made to RG&E for the previous bill. If you have paid your bill correctly, this amount should be equal to the previous invoice. ... total bill to pay. 1.5% late payment charge: since the statement was issued on February 21st, and you must pay …Mar 15, 2023 · Company encourages customers to be alert and not use 1.800.962.3293. ROCHESTER, NY — March 15, 2023 — Rochester Gas and Electric (RG&E) recently learned that the number listed on our bills and website to assist hearing-impaired customers was being used by a potential scammer. RG&E has discontinued that number and replaced it. We are ... In January 2023, additional relief for customers who did not previously receive a bill relief credit was approved. Qualifying residential and small business customers were eligible to have a past-due balance from bills for service through May 1, 2022, reduced through a one-time bill credit up to $1,250 at NYSEG and $1,500 at RG&E.If your electricity is out, we offer simple, easy tools for you to report an outage . When you are enrolled in outage alerts, text OUT to 743898 to report an outage. Use our online form. Call 800.743.1701 to report any electricity emergency. For a natural gas emergency, please call 800.743.1702.Call the RG&E customer service by dialing . They can help you with questions such as you bill, rates, or the terms of your contract. ... or the terms of your contract. Phone number: 800-743-2110 / 800-743-1701. Pay your bill. When you activate your line and create an account in your name, RG&E may ask you to pay your bills by …Jul 3, 2022 · Free of charge; Call our automated service at 800.295.7323 available 24/7; Call a Customer Care Representative at 800.743.2110, Monday through Friday, 7:00 a.m. to 7:00 p.m. By mail . Check or Money Order; Send to RG&E, P.O. Box 847813, Boston, MA 02284-7813. One-Time Payment. View and Pay Bill Online. Forgot Your Password. Event will feature live music, food and giveaways RG&E customer service reps will help customers with their bills. ROCHESTER, N.Y. — September 5, 2023 — Rochester Gas and Electric (RG&E) will partner with Bivona Child Advocacy Center to host a Community Bash Event on Saturday, September 9 at Bivona Child Advocacy Center’s …RG&E will meet customers in their neighborhoods, provide assistance; part of the Company’s continued commitment to improving customer service. ROCHESTER, NY — May 3, 2023 — Rochester Gas and Electric (RG&E) is launching a number of pop-up customer service events with its mobile command unit this week. The Company kicked …The Company will have a Spanish speaking translator there RG&E working with Goodwill of the Finger Lakes to host future events. ROCHESTER, NY — March 19, 2024 — Rochester Gas and Electric (RG&E) will collaborate with Goodwill of the Finger Lakes on Wednesday, March 20 at the Goodwill Learning Academy in Rochester to host …The DPS says comments can also be submitted toll-free at 1-800-335-2120 or by U.S. mail and reminds the public not to reveal personal information in their comments. RG&E has a form to submit on their website that is monitored during their business hours from 7:00 a.m. to 7:00 p.m. Monday through Friday. Their customer service line …We want to make the process of starting, stopping, or transferring service in our territory simple and convenient for our customers. Start Service. Ⓒ 2024 AVANGRID. Sign in and manage your RG&E account, and view and pay your bill. Don't have an account? Register here to get started.NYSEG. Up to $1,000. Up to $1,250. RG&E. Up to $1,500. Up to $1,500. To qualify for a bill credit in 2023, an individual must have a past due balance for service billed through May 1, 2022 and be a residential customer who did not previously receive an electric or gas bill credit.Name:RG&E (Rochester Gas and Electric) Description: RG&E, a subsidiary of AVANGRID, serves 371,000 electricity customers and 307,000 natural gas customers in a nine-county region centered on the City of Rochester. Provider Address:89 East Avenue, Monroe, Rochester, NY, 14649-.Verizon is a leading provider of residential services, offering a wide range of options for internet, TV, and phone services. With so many customers relying on Verizon for their ho...Hundreds of customers served at dozens of pop-up events across the state. BINGHAMTON, NY — September 7, 2023 — New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) have enacted an aggressive action plan to improve customer service after pandemic-related challenges and issues with increasing bill …The last thing we want to do is shut off your electricity and natural gas service for nonpayment. If you are having difficulty paying your bill, please call us at 877.266.3492 (Monday through Friday, 7 a.m. to 7 p.m., excluding holidays). The sooner you call, the sooner we can work together on a solution.Energy efficiency kits will be provided to customers. ROCHESTER, NY — July 11, 2023 — Rochester Gas and Electric (RG&E) continues to bring customer service to the community. On Wednesday, July 12, the utility will be at Parcel 5 in Rochester for the city’s Midday Bash. RG&E will have customer service advocates on site.doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Rochester Gas & Electric. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. ... [email protected]. Locations. HQ Address. 89 Ease Ave . Rochester, NY 14649. Rochester Gas & Electric ...The Company will have a Spanish speaking translator there RG&E working with Goodwill of the Finger Lakes to host future events. ROCHESTER, NY — March 19, 2024 — Rochester Gas and Electric (RG&E) will collaborate with Goodwill of the Finger Lakes on Wednesday, March 20 at the Goodwill Learning Academy in Rochester to host a Community Connection event.Phone-only Access: 518-549-0050. Access code: 2343 229 4895. Date: Monday, January 31, 2023. Time: 6:00 p.m. Electronic Access: www.webex.com. Event number: 2333 158 8627. Event password: Jan31 ...Verizon is a leading provider of residential services, offering a wide range of options for internet, TV, and phone services. With so many customers relying on Verizon for their ho...Event will feature live music, food and giveaways RG&E customer service reps will help customers with their bills. ROCHESTER, N.Y. — September 5, 2023 — Rochester Gas and Electric (RG&E) will partner with Bivona Child Advocacy Center to host a Community Bash Event on Saturday, September 9 at Bivona Child Advocacy Center’s …If you would prefer to be billed based on your actual energy use, you can provide us with meter readings. The next scheduled meter read date is shown on page 1 of your bill. You can provide your meter readings: Online by clicking on “Account" then on “Submit a Meter Reading." By telephone using our self service line at 800.295.7323.Pay with your bank account below, or use the no-fee Credit or Debit card option. RGE Account. Bank Information. Payment Amount. Review Payment.Some additional information about the average cost data. Delivery charge: What you pay RG&E to transport natural gas to your home through our pipes. The delivery charge includes a Revenue Decoupling Mechanism (RDM) charge or credit on your bill that reflects the difference between forecast and actual delivery service revenues by service …For a natural gas emergency or if you smell a natural gas odor, call us at 800.743.1702 or contact 911. For a life-threatening electricity emergency, call us at 800.743.1701 or contact 911. To report an electricity outage or get an outage update, access Outage Central. Submit a claim form damage to customer equipment. Send Us An Email.If your electricity is out, we encourage you to report an outage . If it's available, an estimated restoration time specific to your location will be displayed once you enter your phone number or account number. You can also call 800.743.1701 to report any electricity emergency. For a natural gas emergency, please call 800.743.1702.Pay Bill Emergency Support Account Payment and Billing Options. Pay Online; ... NY — July 18, 2023 — Rochester Gas and Electric (RG&E) continues to bring customer service to the community. On Wednesday, July 19, the utility returns to the location of its first customer service pop-up event, the David F. Gantt Recreation … We want to make the process of starting, stopping, or transferring service in our territory simple and convenient for our customers. Start Service. Ⓒ 2024 AVANGRID. Sign in and manage your RG&E account, and view and pay your bill. Don't have an account? Register here to get started. May 3, 2023 · RG&E will meet customers in their neighborhoods, provide assistance; part of the Company’s continued commitment to improving customer service. ROCHESTER, NY — May 3, 2023 — Rochester Gas and Electric (RG&E) is launching a number of pop-up customer service events with its mobile command unit this week. The Company kicked off the program ... If you are having difficulty paying your bill, please call us at 877.266.3492 (Monday through Friday, 7 a.m. to 7 p.m., excluding holidays). The sooner you call, the sooner we can work together on a solution. Here are a few of the services we have to assist you. RG&E's Rochester Location. Visit your local Rochester Gas & Electric (RG&E) office when you want to speak to a customer representative face to face about billing, natural gas or electricity service, and other issues. 755 …You can reach RG&E Customer Service at 1-800-743-2110 from 7:00 AM - 7:00 PM (Mon - Fri). You will need the following information for your call: RG&E Account Number; Expected Move out date; If your move out date changes, be sure to call RG&E with enough time in advance to not miss out on service or pay extra.Delivery charge: What you pay RG&E to transport electricity to your home over our power lines. The delivery charge includes a Revenue Decoupling Mechanism (RDM) and Transition Charge. The RDM is a charge or credit on your bill that reflects the difference between forecast and actual delivery service revenues by service classification to ...EAP monthly bill credits will continue automatically as long as a HEAP grant has been applied every 12 months to your active RG&E account. You submit documentation annually to qualify. This may include your HEAP grant award letter with another fuel vendor or proof of participation in the assistance programs mentioned above.Pay Bill Emergency Support Account Payment and Billing Options. Pay Online; ... NY — July 18, 2023 — Rochester Gas and Electric (RG&E) continues to bring customer service to the community. On Wednesday, July 19, the utility returns to the location of its first customer service pop-up event, the David F. Gantt Recreation …It may sound like a simple question: when should I pay my credit card bill? However, there's more to it when trying to boost your score. Increased Offer! Hilton No Annual Fee 70K +...If needed, the monthly budget payment is adjusted up or down. This reduces the possibility of a large credit or balance due at the end of the Budget Billing year and protects customer from price volatility. RG&E also offers eBill and AutoPay services so customers can set up automatic payments; either service is an ideal complement to Budget ...If you would prefer to be billed based on your actual energy use, you can provide us with meter readings. The next scheduled meter read date is shown on page 1 of your bill. You can provide your meter readings: Online by clicking on “Account" then on “Submit a Meter Reading." By telephone using our self service line at 800.295.7323.If you're unsure of the identity of a caller, hang up and call the utility directly using the information found on your utility bill or the company's website: call RG&E at 800-743 …Mar 15, 2023 · Company encourages customers to be alert and not use 1.800.962.3293. ROCHESTER, NY — March 15, 2023 — Rochester Gas and Electric (RG&E) recently learned that the number listed on our bills and website to assist hearing-impaired customers was being used by a potential scammer. RG&E has discontinued that number and replaced it. We are ... All gift cards previously purchased prior to December 1, 2019 will be honored with no expiration date. You can redeem your gift card by mail. Please mail your gift card with a bill payment stub to RG&E Customer Service: 180 South Clinton Avenue. Rochester, NY 14604. Please note: Gift cards are not accepted by third-party pay agents, such as ...Customers can pay their bill automatically, using RG&E's Autopay service. One-time online payments. Other ways to pay your bill. Other solutions to help …By phone. 1.877.266.3492, Monday through Friday, 7 a.m. to 7 p.m., excluding holidays. 1.5% of the outstanding balance. Pay in person. You can pay in person by going to an RG&E office ( see list below ). If not, you can go to a walk-in payment center. You can pay by cash, check or credit card.Small Business. NYSEG. Up to $1,000. Up to $1,250. RG&E. Up to $1,500. Up to $1,500. To qualify for a bill credit in 2023, an individual must have a past due balance for service billed through May 1, 2022 and be a residential customer who did not previously receive an electric or gas bill credit. Small business customers with usage below a ...A customer’s delivery charges, made up of a basic service charge, delivery charge, transition charge, and other surcharges are billed by NYSEG or RG&E regardless of a customer’s energy supplier. These charges are what customers pay NYSEG or RG&E to transport energy.In January 2023, additional relief for customers who did not previously receive a bill relief credit was approved. Qualifying residential and small business customers were eligible to have a past-due balance from bills for service through May 1, 2022, reduced through a one-time bill credit up to $1,250 at NYSEG and $1,500 at RG&E.Customer service reps and advocates will answer billing questions, handout energy efficiency kits Part of the Company’s commitment to customer service improvements ROCHESTER, N.Y. — December 21, 2023 — Rochester Gas and Electric (RG&E) announced it will support the 10th Annual Winter Wonderland event hosted by …585-794-9253. • Ridge Harris, NYSEG Eastern New York (Auburn, Binghamton, Brewster, Ithaca, Liberty, Mechanicville, Oneonta and Plattsburgh) [email protected]. 518-502-4550. NYSEG and RGE Alert Customers of New Scam Attempts.How to Pay Your Bill. There are four ways you can pay your RGE power bill. Online: You can make online payments through a credit card/checking account via …Convenience: Smart meters automatically transmit usage data, so the need for bill estimates, onsite visits and customer meter reads is greatly reduced. Smart meters help us pinpoint and respond to outages more quickly. Moving is easier with faster access to your electricity service when you need it and stopping service when you don’t.Call the RG&E customer service by dialing . They can help you with questions such as you bill, rates, or the terms of your contract. ... or the terms of your contract. Phone number: 800-743-2110 / 800-743-1701. Pay your bill. When you activate your line and create an account in your name, RG&E may ask you to pay your bills by …Electricity Emergency. If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.743.1701 for electricity outages or trouble, or use our online form. Report an Electricity Outage. [email protected]. Mail: NYSEG/RG&E Rebate Center. 980 Beaver Creek Drive. Martinsville, VA 24112. To check your rebate status, call ICF (our rebate fulfillment contractor) at 855.846.2982. Rebates are processed in the order in which they are received and can take up to 4 to 6 weeks for processing.Pay Bill Emergency Support Account Payment and Billing Options. Pay Online; ... NY — July 18, 2023 — Rochester Gas and Electric (RG&E) continues to bring customer service to the community. On Wednesday, July 19, the utility returns to the location of its first customer service pop-up event, the David F. Gantt Recreation …The Company will have a Spanish speaking translator there RG&E working with Goodwill of the Finger Lakes to host future events. ROCHESTER, NY — March 19, 2024 — Rochester Gas and Electric (RG&E) will collaborate with Goodwill of the Finger Lakes on Wednesday, March 20 at the Goodwill Learning Academy in Rochester to host …Outage Central. If your electricity is out, report it using the link below, or by calling 800.743.1701. We’ll restore power as quickly and safely as possible. Always stay away from downed power lines. Even lines that appear dead can be energized. Also, stay out of flooded basements. If you suspect a natural gas leak, get up, get out, and get ...All gift cards previously purchased prior to December 1, 2019 will be honored with no expiration date. You can redeem your gift card by mail. Please mail your gift card with a bill payment stub to RG&E Customer Service: 180 South Clinton Avenue. Rochester, NY 14604. Please note: Gift cards are not accepted by third-party pay agents, such as ...NYSEG and RG&E also utilize our Customer Advocate Team to support outreach and education. This team regularly engages with vulnerable populations, human service and ... Account I Payment and Billing Options / Help With Bill ... eligible to have any past-due balance from bills for service through May 1, 2022, reduced through a one-time bill ...Customers express frustration at virtual forums about RG&E billing issues (Feb. 1) Billing and customer service problems continue at RG&E (Jan. 24) Metro Justice calls on City Hall to take action ...Dig Safe: 811 or 800.962.7962. Mailing Addresses: Payments: RG&E, P.O. Box 847813, Boston, MA 02284-7813. Customer Service: 180 South Clinton Avenue, Rochester, NY 14604. Corporate Office: 180 South Clinton Avenue, Rochester, NY 14604. Frequently Asked Questions: Find your answers. Economic Development: Visit us online or contact us at ...Oct 24, 2019 · NYSEG and RG&E accept a variety of payment methods, and Customer Care representatives will work with individual customers to help them pay down outstanding balances and maintain service. Media Contacts: Michael Jamison (NYSEG) [email protected]. 203.997.7906 (cell phone) Pay your NYSEG bill online by credit card, debit card, or checking / savings account. Navigation. ... Call our free automated service at 800.600.2275 available 24/7; Call a Customer Care Representative for free at 800.572.1111, Monday through Friday, ...RG&E will meet customers in their neighborhoods, provide assistance; part of the Company’s continued commitment to improving customer service. ROCHESTER, NY — May 3, 2023 — Rochester Gas and Electric (RG&E) is launching a number of pop-up customer service events with its mobile command unit this week. The Company kicked off the program ...New online payment site is one more self-service option for builder community Online payments bring builders one step closer to complete online billing BINGHAMTON, N.Y. — November 14, 2023 — New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) today announced a new online tool to help both …Please pay your bill before the due date to avoid late payment charges or service disconnection. We cannot guarantee a payment made online will avoid late payment charges or service disconnection. ... Send to RG&E, P.O. Box 847813, Boston, MA 02284-7813; Save time, money and the environment . Paying online saves time, money and the …Pay Bill Emergency Support Account Payment and Billing Options ... RG&E Smart Solutions; NYS Clean Heat Rebate Program; Residential Rebates; Smart Savings Rewards; EmPower+; ... Sample bill for a Residential Heating Customer: Sample Bill . Node: liferay-0:8080. Hidden Ⓒ 2024 AVANGRID. Sitemap- Pay your bill with just the click of a button! - With secure, touch or facial recognition access, you‘ll be able to view your real-time account balance, payment due date and balance details...Latomasi has been going back and forth with customer service about the bill. She says RG&E offered a 15% discount on the balance and a payment plan. ... it offered a 75% discount because it took ...Updated: Feb 25, 2020 / 11:31 AM EST. ROCHESTER, N.Y. (WROC) — Rochester Gas and Electric now has a smartphone app. Nate Stone, a spokesperson for RG&E’s corporate communications, says the app has been available for a few months now, but he says the company was waiting for some users to get their hands on it before getting the word out.Updated: Feb 25, 2020 / 11:31 AM EST. ROCHESTER, N.Y. (WROC) — Rochester Gas and Electric now has a smartphone app. Nate Stone, a spokesperson for RG&E’s corporate communications, says the app has been available for a few months now, but he says the company was waiting for some users to get their hands on it before getting the word out.In January 2023, additional relief for customers who did not previously receive a bill relief credit was approved. Qualifying residential and small business customers were eligible to have a past-due balance from bills for service through May 1, 2022, reduced through a one-time bill credit up to $1,250 at NYSEG and $1,500 at RG&E. We want to make the process of starting, stopping, or transferring service in our territory simple and convenient for our customers. Start Service. Ⓒ 2024 AVANGRID. Sign in and manage your RG&E account, and view and pay your bill. Don't have an account? Register here to get started.

Call the RG&E customer service by dialing . They can help you with questions such as you bill, rates, or the terms of your contract. ... or the terms of your contract. Phone number: 800-743-2110 / 800-743-1701. Pay your bill. When you activate your line and create an account in your name, RG&E may ask you to pay your bills by …. Outback steakhouse marysville

You can reach RG&E Customer Service at 1-800-743-2110 from 7:00 AM - 7:00 PM (Mon - Fri). You will need the following information for your call: RG&E Account Number; Expected Move out date; If your move out date changes, be sure to call RG&E with enough time in advance to not miss out on service or pay extra.Hundreds of customers served at dozens of pop-up events across the state. BINGHAMTON, NY — September 7, 2023 — New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) have enacted an aggressive action plan to improve customer service after pandemic-related challenges and issues with increasing bill …Jan 19, 2023 · Small Business. NYSEG. Up to $1,000. Up to $1,250. RG&E. Up to $1,500. Up to $1,500. To qualify for a bill credit in 2023, an individual must have a past due balance for service billed through May 1, 2022 and be a residential customer who did not previously receive an electric or gas bill credit. Small business customers with usage below a ... Customers express frustration at virtual forums about RG&E billing issues (Feb. 1) Billing and customer service problems continue at RG&E (Jan. 24) Metro Justice calls on City Hall to take action ...Verizon is one of the leading telecommunications companies in the United States, providing reliable services to millions of customers. If you’re a Verizon customer, paying your bil...Events offer in-person support with customer service representatives Customers can get help with their billing needs and find resources to help manage …Main Contact Line. For customer service concerns, including: Gas & Electric service questions. Starting or Ending electricity & gas service. Billing & …Smart Meters will reduce estimated billing and improve billing accuracy. ROCHESTER, N.Y. – March 30, 2023— Rochester Gas and Electric (RG&E) will begin smart meter installations in the region in April, starting in its Rochester Central division, which includes areas of Monroe, Orleans, Wayne, Livingston, and Genesee counties. …When making a payment by phone, always ensure you are dialing our phone numbers: NYSEG customers should call 800.572.1111 (customer service); 888.315.1755 (payment arrangements) or 800.600.2275 (self-service line). RG&E customers should call 800.743.2110 (customer service); 877.266.3492 (payment arrangements) or 800.295.7323 (self-service line).Whether you’re a new or existing Xfinity customer, you can take advantage of the benefits that come with having a MyXfinity account. With a MyXfinity account, you can manage your s...If you are having difficulty paying your bill, please call us at 877.266.3492 (Monday through Friday, 7 a.m. to 7 p.m., excluding holidays). The sooner you call, the sooner we can work together on a solution. Here are a few of the services we have to assist you..

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